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Virtual communication utilises digital tools like email, chats or video calls as well as text messages to transmit information between people who don’t meet face-to-face. It is an essential element of collaboration, especially in the contexts of remote or mixed teams.
Remote working can mean that it is easy to miss important information. There is also a lack of immediate feedback and responses. This can lead to confusion and anger among team members and managers. Non-verbal signals, like facial expressions and body language, are also more difficult to comprehend. It is essential to have clear communication techniques for teams working remotely.
The right communication tools and processes can make the difference between a highly productive and efficient remote team and one that is sucked up and overwhelmed by numerous notifications or a lack of structure. It is also important to ensure that employees feel safe communicating via the internet with colleagues. This can lower the chance of miscommunications or communication issues.
It can require some time and careful consideration to create a strategy for communication for teams working remotely. It is also beneficial to partner with a skilled independent project manager, who can help establish the communication norms and best practices for teams who work remotely. Fortunately, there are many experienced and professional independent PMs available on Upwork. Begin your search today to find the perfect fit for your team.